Delivery & Rates

Delivery

Elsy & Vine are pleased to offer both UK and international delivery to our customers. Please see the sections below for full details of our delivery options.

Important Delivery Information:

All orders received before 3pm Monday - Friday will be processed and dispatched the same day, using the delivery service you have selected. Orders received after 3pm Monday - Friday will be processed and dispatched the next working day.

Orders received on Saturday, Sunday or Bank Holiday Mondays will be processed and dispatched the next working day.

UK Delivery

We offer several great UK delivery options depending on how quickly you need your order. 

Please check out all our delivery options and prices below:

UK Option 1 - £4.99

1st Class Standard Delivery

Orders placed before 3pm Monday - Friday will be dispatched the same day.
Delivery can take between 1 - 5 days after dispatch, although 96% of deliveries are made the next day.
Deliveries include Saturdays.
Your postman will require a signature when delivering your order.
Someone else can sign for your package if you're not at home.
Unfortunately, we are not able to track this delivery and it is not insured.

UK Option 2 - £5.99

1st Class Tracked Delivery

Orders placed before 3pm Monday - Friday will be dispatched the same day.
This is guaranteed to be delivered 1 - 3 days after dispatch to all UK postcodes, although 96% of deliveries are made the next day.
Deliveries include Saturdays.
Your postman will require a signature when delivering your order.
Someone else can sign for your package if you're not at home.
This item can be tracked online at www.royalmail.com so you can see where your order is all times.
Your order is insured up to the value of £38.00.
This service also includes a Safe Place option. If you would like your order to be left with a neighbour or perhaps your garage you can add this information on the delivery page when placing your order.

UK Option 3 - £8.49

Premium Next Day Delivery

This is a guaranteed next working day delivery service to 99% of all UK postcodes.

Orders placed before 3pm Monday - Friday will be delivered the following day, Monday - Saturday.
Delivery will be before 1pm.
Deliveries include Saturdays.
This item can be tracked online using an electronic proof of delivery (POD) at www.royalmail.com so you can see where your order is all times.
Your postman will require a signature when delivering your order.
Someone else can sign for your package if you're not at home.
Your order is insured up to the value of £500.00.

International Delivery

We currently deliver worldwide, to over 35 countries as shown below. 
The delivery cost for each country is currently £29.99.  
We will continue to increase the number of destinations that we ship to so if we do not deliver to you at the moment, please keep checking back.
 
Andorra                 
Australia               
Austria                
Belgium    
Brazil    
Canada    
Cyprus    
Denmark    
Estonia    
Finland    
France   
Germany    
Gibraltar    
Hungary    
Iceland    
India   
Ireland (EIRE)    
Israel    
Italy    
Latvia    
Liechtenstein   
Luxembourg   
Malta   
Monaco   
Netherlands    
New Zealand   
Norway    
Poland    
Portugal   
Romania   
South Africa    
Spain    
Sweden    
Switzerland    
Turkey    
USA  

International Delivery Timings

For all deliveries to European destinations please allow a minimum of 3 - 5 days.
For all deliveries to other worldwide destinations please allow a minimum of 5 - 7 days.

Please note:  
International Delivery Timings are for guidance only. We regret we are unable to guarantee timings, and International Deliveries are subject to delays beyond our control once they have been dispatched from the UK.  Exact delivery timings will be affected by local customs and postal services. 

Import Duties

Please note that if a delivery is made outside of the EU, you may incur Import Duties.These additional charges will need to be paid by you when your package arrives at its destination country. We are unable to confirm what you will be charged and suggest you consult your local customs policy prior to placing your order.  Should you not want to accept this Duty, we will happily accept a return and refund the cost of your order; however, we will not refund the cost of the international shipping charges.